- contact@cloudex-tech.ro
- 0725 669 147
- Bucharest, District 3, Nerva Traian Street, No. 3, City Business Center, 7th Floor
First, Contact CloudexTech is your single point of contact for performance-driven IT support. In addition, we deliver SLA-guaranteed technical services and prompt incident response to ensure operational continuity. Moreover, we manage your IT infrastructure across both cloud and on-premises environments. As a result, your team performs without disruption. Therefore, your IT strategy remains fully aligned with core business goals.
To begin with, we perform predictably. In particular, we use proactive maintenance and continuous monitoring to keep your system reliable. Furthermore, we provide clear cost-optimization recommendations tailored to your needs. Whether you choose a dedicated subscription or an one-off project, you receive a same-day techno-commercial proposal and a easy-to-follow implementation plan. Consequently, you always know what will happen and when.
First, include the number of users and your critical applications. Also, list current challenges such as performance, security, or remote access. In addition, mention any budget or deadline constraints. This way, we can respond quickly with the proper solutions.
Importantly, your information is kept confidential and processed in accordance with GDPR. For details, you can consult our policies and official GDPR standards. If needed, you may request deletion at any time.
For a quick overview of our services, see: IT support for companies, infrastructure management, cloud & migration. Alternatively, if you have specific questions, use the form or our direct channels. In short, contacting CloudexTech is the fastest way to get answers and solutions tailored to your business.
Frequently Asked Questions
What is the response time for corporate IT support requests?
Typically, we respond within 1–3 hours. For emergencies, we act immediately. Consequently, downtime is reduced. In addition, you also receive an acknowledgment and the next steps.
Do you offer IT support only in Bucharest, or also across Romania/Europe?
On-site in Bucharest; otherwise remote across Romania and the EU. Nevertheless, the response time stays 1–3 hours. In conclusion, the support level is consistent everywhere.
How do we collaborate: subscription or one-off project?
You can choose either option. Specifically, a subscription provides predictable costs and SLAs. By contrast, a project covers a specific need. Therefore, you can match the model to your budget and goals.
Are the data submitted through the form protected?
Yes. We collect only what is necessary and we use secure channels. In addition, all data are processed under GDPR. If required, you may request deletion.
